AI is no longer a pilot in Canadian health care — it's already running triage, scribing, and clinical workflows. But governance hasn't kept pace: technology leaders now face unanswered questions about visibility, accountability, and patient data protection.
We'll walk through what governance looks like as an operating capability rather than a policy binder — discovering every AI asset across the environment, governing risk and compliance continuously, securing agent identities and access, and measuring value on an ongoing basis.
Join this webinar to see how you can bring visibility, security, and proof to every AI system across your health organization. Walk away with a good understanding of the five pillars your leadership team needs to help you turn AI pilots to a fully governed and secure practice.
Presented By:
Akshatha Sridhar, Advisory Solution Consultant, ServiceNow
Akshatha Sridhar is an Advisory Solution Consultant at ServiceNow, where she focuses on Canadian Healthcare accounts, helping health system leaders move from AI ambition to measurable outcomes. With over 17 years of experience at the intersection of enterprise technology and business transformation, she specializes in ServiceNow, cloud platforms, automation, and AI — translating complex capabilities into strategies that resonate at the board and executive level. Akshatha just completed her MBA in Strategic Leadership and is the Global Lead for TruAbility.
James Smith, Advisory Solutions Consultant - Identity & Security, ServiceNow
James Smith is an Advisory Solutions Consultant for Identity & Security at ServiceNow, handling technical pre-sales across Canada for the Veza and Armis product lines. He brings 30 years of experience across cybersecurity, IT infrastructure, and software development, with deep expertise in identity governance and access management earned in high-assurance environments. His career spans financial services, government and defence, telecommunications, e-commerce, and technology startups, in roles ranging from architect to CTO, along with nine years in technical sales. James holds a CISSP along with certifications in cloud penetration testing, ethical hacking and identity platforms, and has held Government of Canada Secret clearance. He is based in the Toronto area.
