Webinar Wednesday - One of the Team: Implementing Digital Health to Enabled Team-based and Integrated Care

What if we approached digital health tools not just as technologies, but as members of our care team? As Canada deepens its commitment to team-based primary care and integrated care delivery, we need digital solutions that do more than store information—they must contribute meaningfully to shared decision-making, communication, and continuity of care. This webinar invites participants to reimagine digital tools as collaborators in the care process: helping clinicians coordinate more effectively, supporting patients and caregivers as empowered team members, and bridging gaps across organizational and sectoral boundaries. Drawing on insights from implementation science and over a decade of research in digital health design, implementation, and evaluation, this webinar explores how we can position digital tools as enablers of trust, shared accountability, and relational care. Participants will learn how to move beyond adoption checklists toward more thoughtful, context-sensitive implementation strategies that treat digital tools as part of the care team—supporting both providers and patients. Through practical examples and frameworks, we’ll explore how to embed these tools into the everyday work of care in ways that are equitable, sustainable, and system-aligned.

Learning Objectives:

1. Reframe digital health tools as active partners in team-based and person-centred care.
2. Apply implementation science principles to guide the co-design, adoption, and scaling of digital innovations across diverse care contexts.
3. Explore system-level enablers that foster meaningful integration of digital tools across the continuum of care.

Presented by:

Carolyn Steele Gray, MA, PhD

Carolyn Steele Gray holds a Tier 2 Canada Research Chair in Implementing Digital Health Innovation. She is a Senior Investigator at the Science of Care Institute and in the Lunenfeld-Tanenbaum Research Institute at Sinai Health, and an Associate Professor in the Institute for Health Policy, Management and Evaluation at the University of Toronto in Canada. Dr. Steele Gray’s program of work focuses on the role of digital health in supporting integrated and person-centred care delivery for patients with complex care needs, applying implementation science theory and approaches, along with evaluation methods to uncover to how best to embed technology into novel delivery models. Key to her transformational work is her international leadership in the areas of digital health and integrated care, notably through her work as a Senior Associate with the International Foundation for Integrated Care (IFIC), and a member of the Executive board with IFIC Canada, where she co-leads a Special Interest Group in Digital Services and Data Enabling Integrated Care. She is also the Canadian lead for Open Digital Health, non-profit organization seeking to drive accessibility and spread of digital health solutions to improve care delivery, and the co-lead and co-founder of the International Goal-Oriented Care Learning Collaborative, an academic consortium seeking to advance adoption of person-centred goal-oriented care. 

Sponsored by:

Earn One Continuing Education Unit (CEU) for attending this webinar. Content from the webinar aligns with Core Health Informatics Topics.

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