Health care organizations across Canada are navigating significant operational and financial pressures, with increasing administrative burden and declining reimbursement straining both frontline providers and system administrators. The management of uninsured services, in particular, remains a complex and inefficient challenge—one that impacts physician workflows, staff productivity, and revenue optimization at scale.
Docnote is the only digital platform in Canada purpose-built to streamline uninsured service workflows, reduce administrative strain, and drive efficiency in clinical and organizational settings.
In this Digital Health Canada webinar, attendees will gain insights into how digital solutions can enhance financial sustainability while improving operational efficiency in medical practices. Our expert speaker will demonstrate how Docnote integrates into daily practice, eliminating inefficiencies, automating processes, and standardizing the uninsured service experience for both providers and patients.
Key Takeaways:
✔ Reducing administrative burden and physician burnout through digital workflows
✔ Customizable fee and payment structures aligned with clinic and organizational needs
✔ Enhancing patient engagement and financial transparency in uninsured services
✔ Demonstration of how Docnote optimizes uninsured service management at scale
Join us to explore an enterprise-ready digital solution for uninsured service workflows — designed for immediate implementation across medical practices and health organizations.
Presented by:
John O'Mahony, MB, BCh, BAO, BMedSc, MRCSI, CCFP, FRCP, Sarnia FHO
Dr John O'Mahony is a family physician practicing comprehensive care in Sarnia. He is an adjunct professor of family medicine at Western, medical director of 2 nursing homes and the Sarnia FHO Lead physician. Dr. O'Mahony has a strong interest in clinical research, having led over 100 clinical trials and he still loves delivering babies. When not doing this work he is spending all his time with his wife and 4 children.
Jonathan Hensley, Chief Product Officer, Docnote
Jonathon Hensley is a seasoned product and technology leader committed to driving impact through digital innovation, customer experience, and product excellence. With over 25 years of experience, Jonathon has led over 150 product initiatives across industries, including healthcare, technology, and finance. Over his career, he has guided early-stage startups and Fortune 500 enterprises through transformative product journeys, generating over $1 billion in revenue and fostering global collaboration across 117 countries.
As Docnote's Chief Product Officer, Jonathon's passion is to unlock the power of technology to help physicians reduce their administrative burden while enhancing the patient care experience at scale.
He is also the author of Alignment: Overcoming Internal Sabotage and Product Failure, a widely recognized resource on leadership and product alignment. He holds executive education credentials from MIT, London Business School, and The Wharton School of Business and certifications in AI, Product Strategy, and Customer Experience.
Claudia Mior, Business Executive and Healthcare Consultant, Mior Management Consulting
With over 25 years in healthcare across Canada and the U.S., Claudia has led and advised startups, medical centers, and tech companies. Claudia specializes in driving growth, streamlining operations, and implementing innovative solutions that reshape healthcare.
