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Industry Showcase: Reducing Length of Stay, ED Visits and Readmissions: Enabling Safer Transitions from Hospital to Home with Digital Care Journeys

  • October 24, 2023
  • 12:00 PM - 1:00 PM
  • Zoom webinar


Registration is closed

As Canada’s health care system struggles with workforce challenges, surgical backlogs, wait times, and optimizing unnecessary interventions, technology adoption and the shift to delivering digital care improves access to care, the patient experience, and enables higher-value care models. Due to the staff and resource intensive approach of traditional device-based Remote Patient Monitoring (RPM) that can only be used for a small percentage of patients, leading healthcare organizations are adopting Digital Care Journeys to extend the benefits of RPM for broader populations such as surgery, women’s health, oncology and chronic care. 

Hear how deploying a SaaS-based, EHR-integrated Digital Care Journey platform enables providers to scale engagement, monitor, and stay connected with all patients throughout their healthcare journeys, discharge patients sooner, increase surgical throughput and enable safer transitions from hospital to home. The discussion will cover how the platform delivers interactive patient education and workflows that self guide patients through their personalized care journeys and how care teams have access to real-time dashboards to remotely monitor patient progress, get alerted to patients at-risk and leverage population level insights to improve care.

You’ll learn how:

  • Combining evidence-based, clinical content with digital guidance for patients from pre-admission through post-discharge recovery leads to lower LOS, ED visits, readmissions, phone calls, and costs.
  • Digitally-enabled, patient-self-management workflows allow 80%+ of patient issues to be addressed without remote monitoring by a provider - reducing phone calls.
  • Orchestrating a system-wide integration and rollout of a digital care solution with your EHR and patient portal streamlines clinical workflows and efficiencies.

Presented by: 

Dr. Joshua Liu is a physician turned entrepreneur. He is currently the CEO and Co-founder of SeamlessMD, which provides the leading Digital Care Journey platform for health systems to engage, monitor and stay connected with patients across healthcare journeys.

Joshua graduated as a medical doctor from the University of Toronto. During his medical training, he co-led a research project at UHN on hospital readmissions and sat on UHN’s physician advisory group for post-hospital discharge follow up. As a result, Joshua was inspired to develop technology to better support patients and prevent adverse outcomes such as a readmission - which ultimately led to him co-founding SeamlessMD.

An advocate for healthcare innovation, Joshua has served as Chair of the Canadian Medical Association’s Joule Innovation Council and on the Advisory Group to the Office of the Chief Health Innovation Strategist for the Ontario Ministry of Health. Joshua has received numerous honours, including being named Digital Health Executive of the Year by Digital Health Canada, Forbes 30 Under 30 in Science and Healthcare, and Canadian Top 20 Under 20. 

Dr. Liu holds a MD from the University of Toronto and a BSc from York University.

Caroline Fanti is the Director of the Regional Surgical Services at Thunder Bay Regional Health Sciences Centre. Her educational background includes a Masters in Health Management, completion of the Rotman NW LHIN Health Leadership Program, an Honour’s Bachelor of Science in Physical Therapy and an Honour’s Bachelor of Science in Human Kinetics. 

Caroline’s passion lies with the development and implementation of innovative regionally integrated programs and best practice models of care for patients of Northwestern Ontario. Programs such Centralized Intake, Rapid Access Clinics, Remote Patient Monitoring and Bundled Care leverage leading edge technologies, efficient use of resources, virtual care and inter-professional care teams to connect patients with the most appropriate specialists; provide the right care at the right time; decrease wait times, support admission avoidance; optimize patient flow; and ensure personalized transitions of care.

Through successful engagement of urban, rural and remote health system partners, Caroline has played an instrumental role in regional care system planning in order to champion capacity building and intelligent health system transformation. Caroline received the RBC Innovation Hero of the Year in 2021.

Andriana Lukich is the Director, Digital Solutions at St. Joseph’s Healthcare Hamilton. She holds a HBSc Kinesiology and an MBA from McMaster University, a PMP certification and is Prosci Change Management certified. Throughout her decade of healthcare experience, she has held multiple roles all focused on leading change initiatives and supporting staff and physicians through transformational projects. 


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