Webinar Wednesday - Automating Central Intake for Home Care Referrals: Implementation Strategies and Benefits

In the current healthcare landscape, automated central intake systems are becoming an increasingly popular solution for streamlining processes, reducing wait times, and improving access to care.

Join us as we explore the benefits of an automated central intake. This webinar delves into a case study from New Zealand's Te Whatu Ora - Waitaha Canterbury, highlighting the challenges they faced in accessing and referring to home care services, the solutions they found, best practices for implementation, and takeaways for health leaders in similar situations.

Key Takeaways:

• Strategies for maximizing the benefits of an automated central intake
  
• Best practices for implementation and overcoming challenges
  
• Real-world insights from Te Whatu Ora - Waitaha Canterbury's experience
  

Presented by:

Kevin Jones is the Senior Vice President, Canada at Strata Health and holds a Bachelor of Science from the Thompson Rivers University. With a reputation for integrity and accountability, Kevin is a leader in intelligent business development and intuitive client support. An industry veteran, he has a personal commitment to using the power of technology and innovation for good.

Kevin has lent his expertise to every level of healthcare information technology over the past 20 years, allowing him to grow and develop deep insight into the solutions available to healthcare clients. His ability to offer the utmost in client support through an entire project lifecycle has allowed him to spearhead multiple software implementations both nationally and internationally. He leads a team of client services professionals in delivering outstanding service to clients across all levels of health care organizations. 

Inayat Chatoo, Manager of Solution Delivery at Strata Health for 9+ years, has led implementations, business analysis, change management, and process redesign with various stakeholders. He has also led global projects across Canada, the US, France, UK, Australia, and New Zealand within the Client Services Department.

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